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10 Best Atera Alternatives: 1. Level 2. Datto 3. GoTo Resolve 4. NinjaOne 5. Nagios Core 6. Pulseway 7. Kaseya VSA 8. Auvik 9. ConnectWise 10. N-able
Level
Wednesday, January 15, 2025
If you're in the market for remote monitoring and management tools, Atera might seem like the best platform for monitoring your IT systems efficiently.
However, some of Atera’s features might not meet your needs. This is why you should look for other remote monitoring and management software solutions for your business.
In this article, we'll cover the best Atera alternatives on the market. We'll also help you determine which one is best for you and your business.
Atera is a well-known platform because it offers several IT management and remote monitoring solutions. Here are some of the advantages of using Atera:
Atera allows users to remotely monitor, manage, and automate professional services in just a single platform. Users can do ticketing and monitoring tasks through secure remote access without using several tools.
This management platform gives managed service providers (MSPs) an extensive solution that can monitor, manage, and work on various IT operations.
Atera even integrates multiple functionalities into a single platform. This can reduce human errors and improve business processes.
Atera has an easy-to-use interface. Its powerful automation and management capabilities allow even a beginner or non-pro to use it quickly.
Meanwhile, the dashboard and automation capabilities let users find what they need and perform different tasks efficiently and easily.
The platform’s ability provides remote control access and a straightforward, user-friendly experience across operating systems.
Atera also has a unique pricing model that charges businesses per technician rather than per device. It means that companies can save significant money if they employ a technician who can handle more devices.
This pricing structure is particularly beneficial for large businesses with a small IT team that need a cost-effective IT management solution without sacrificing functionality.
It offers a predictable cost structure that scales with the company’s needs.
Atera also offers exceptional customer support. The team is always ready to help anyone with questions about setting up or troubleshooting.
This level of support is important for businesses that rely on Atera to manage critical IT operations.
Atera’s support team keeps your IT management processes running smoothly.
With Atera, workflows and tools can also be easily streamlined. It can be integrated with several tools and platforms to meet the needs of your business.
These integration capabilities extend to IT automation tools, patch management solutions, and other essential IT management software.
Despite its advantages, Atera has its limitations. Here are some of them:
Atera is user-friendly, but it doesn't offer a lot of customization. Modifying the dashboard, reports, and workflows has some limitations and restrictions.
Implementing tasks such as script customization and integrations can also be challenging.
If you are looking for highly specialized solutions that are custom-fit to your needs, Atera might not be the perfect choice.
Some users also encounter performance issues. Slow loading times during peak hours and occasional software glitches may affect the productivity of those performing several project management tasks.
Additionally, the constant updates and maintenance could cause downtime and disrupt work.
Atera is a great tool for small businesses that need a basic IT management solution.
However, big companies might think twice before using it because it lacks advanced features, such as advanced automation and detailed analytics. These features are necessary to create data reports needed for important decision-making processes.
Moreover, Atera has limited project management tools that large enterprises might need to handle huge and complicated projects.
Startups and businesses with a small IT department may find Atera's per-technician pricing beneficial.
However, as IT teams start to expand and grow, this pricing model might become more expensive because there will be more technicians.
Large businesses are well-suited with pricing models that offer volume discounts or tiered pricing since this is more cost-effective.
Atera provides important IT management tools but lacks a strong mobile device management (MDM) capability.
Atera might fall short for businesses that need to monitor and manage mobile phones and tablet devices.
The platform does offer some basic mobile access. This is limited compared to the comprehensive mobile device management that some other tools on the market offer.
This limitation can be a major problem for businesses that rely on mobile devices in their operations. It would restrict their ability to manage and secure these devices to improve their operations.
If you think that Atera is not the right IT management software to do it for you and your business's needs, then you can check the following best Atera alternatives:
Level is an excellent Atera alternative. It is the best option for any IT team or MSP business seeking an easy-to-use tool with comprehensive features. It offers seamless remote access and advanced automation to deliver top-notch IT service capabilities.
Level is also a secure, browser-based monitoring platform. It allows IT to monitor and manage Linux, Windows, Mac, Raspberry Pis, and IoT gadgets from the web. It even exceeds the security and privacy requirements of regulatory bodies to keep sensitive data confidential.
Plus, Level is known for its exceptional customer support. Users are guaranteed they can receive immediate assistance if they have any issues or questions.
Pros: Level's engineers who build and maintain the software also act as the customer support team. This allows users to get help from experts and expect accurate and detailed solutions.
Level also provides a recorded or personalized demo and a 14-day trial period with full access to all features. This enables users to research whether it is the perfect platform for their business needs. Book a demo of Level today!
Pricing: Level charges users per endpoints used, with a price of $2 per endpoint per month. Discounts are also given to large teams. Its user-based pricing allows businesses to scale their expenses according to their growth. Start a 14-day free trial of Level today to see how it compares to Atera.
Datto RMM is a cloud-based IT solution for managed service providers and IT teams. It offers strong security to keep data private and protected.
It also offers extensive features to monitor, manage, and configure IT infrastructure without worrying about network threats.
Pros: Datto is a useful RMM solution for businesses of different sizes. It allows scalability, offers strong security features, and has reliable remote support.
Cons: Datto has long-term contract locks, which may not be ideal for those seeking a flexible Atera alternative. It's also considered to be more expensive than the competition.
Pricing: Datto’s pricing isn’t transparently shown on the website.
GoTo Resolve is a management platform for remote monitoring, management, and support. It has tools designed for automating complex tasks and improving the productivity of MSPs and IT teams.
It even includes proactive alerts. These notifications allow you to identify and address issues before they impact your operations.
Pros: GoTo Resolve has a simple platform that is easy to navigate and use even by beginners. It can easily be integrated with other apps.
Cons: Although GoTo Resolve is customizable, it can be complicated to configure the platform to a company's specific requirements. It also faces occasional glitches, which can impact staff productivity.
Pricing: GoTo Resolve has several pricing tiers suitable for businesses of different sizes. The basic Remote Access plan starts at $29/month, and additional features can be added.
NinjaOne is an IT monitoring and management tool suitable for small to mid-sized businesses. Its interface is simple and neat and can easily integrate with other third-party tools.
It also includes automation capabilities to handle routine management tasks. This boosts team productivity, as IT employees can focus on more important activities.
Pros: NinjaOne is packed with advanced RMM, patch management, and backup tools. It is useful for businesses seeking a powerful and secure IT management platform.
Cons: Due to its extensive capabilities, NinjaOne can be difficult to manage and set up. The dashboards aren't as intuitive because users need to dig deep to find other settings.
Pricing: NinjaOne’s pricing isn’t transparently shown on the website.
Nagios Core is another powerful platform for those seeking a budget-friendly Atera alternative. It features a detailed IT monitoring dashboard and an asset management tool. This helps organizations stay on top of their devices and fix issues proactively.
Plus, Nagios Core can easily adapt to business needs due to its open-source distribution. Combined with strong community support, it helps end users find solutions to common technical problems.
Pros: Nagios Core is indefinitely free and offers a wide range of customization through plugins and configurations. It allows you to monitor several IT assets and infrastructures without additional costs.
Cons: Nagios Core requires technical knowledge and expertise to set up. Although it's free, the actual cost of configuring and maintaining the open-source platform may be high.
Pricing: Nagios Core is an open-source tool that is free to use. Businesses can add more features through Nagios XI, the commercial version of Nagios, priced at $2,495 per year for 100 nodes.
Pulseway is remote monitoring and management software that stands out for its mobile-first approach. It lets IT teams manage their systems directly from their smartphones.
It is a comprehensive solution that focuses on the needs of small to mid-sized businesses. They also offer strong automation capabilities and real-time monitoring.
Pros: Pulseway is a powerful platform for businesses that prioritize mobile access and real-time monitoring. Its mobile-first design makes it a good choice for IT teams that need to manage their systems on the go.
Cons: Pulseway has limited features compared to other Atera alternatives. Customer support may also be unresponsive.
Pricing: Pulseway offers a flexible pricing model that starts at $67 per month for 20 endpoints, with available options for add-ons. Pulseway provides discounts to businesses that will sign up for an annual contract or a three-year lock-in period.
Kaseya VSA is advanced IT management software with a comprehensive tool suite designed to simplify IT operations.
It offers extensive integrations and powerful automation capabilities. These make Kaseya VSA a strong contender among Atera alternatives.
Pros: Kaseya VSA offers a centralized solution for IT management. Its automation capabilities and extensive integrations make it an ideal choice for businesses.
Cons: Kaseya's customer support team can take a long time to respond to concerns. The platform is also difficult to use for beginners.
Pricing: Kaseya VSA’s pricing isn’t transparently shown on the website.
Auvik is a cloud-based network monitoring and management platform designed for IT teams and MSPs. It provides deep visibility into network performance through detailed mapping.
It also generates a complete IT asset inventory. This makes it easier to track device health and status.
Pros: Auvik is a reliable solution for network monitoring and management. Its cloud-based platform and automation capabilities help IT manage complex networks remotely.
Cons: Auvik has a steep learning curve, making it difficult to use for beginners. It can also be expensive to implement.
Pricing: Auvik’s pricing isn’t transparently shown on the website.
ConnectWise offers a unified monitoring solution designed specifically for managed service providers. It combines RMM with business management and cybersecurity tools.
This MSP software includes powerful automation capabilities to handle complex and routine tasks. It improves efficiency and allows MSPs to deliver better service.
Pros: ConnectWise automatically handles routine and complex tasks. It enables MSPs to focus on providing better service to clients.
Cons: ConnectWise's extensive features can overwhelm new users. The platform can be complicated to navigate. It also faces occasional connectivity problems.
Pricing: ConnectWise’s pricing isn’t transparently shown on the website.
N-able offers a simple way to manage, secure, and back up IT systems and network infrastructure. It uses RMM tools to oversee growing technical environments.
Meanwhile, N-able's Cove Data Protection allows teams to recover data in case of network outages. It maintains business continuity and protects sensitive systems from accidental deletion.
Pros: N-able makes it easier to oversee and protect IT systems due to its integrated platform.
Cons: The platform has limited customization options and slow customer support.
Pricing: Pricing for N-able’s pricing isn’t transparently shown on the website.
When evaluating the best Atera alternatives, consider the following factors:
List the features and functionalities that your business needs. These may include automation, detailed reports and analytics, robust security, and even mobile device management.
Then, analyze and compare the features and functionalities offered by different platforms.
Doing this can help you save money since you will not waste time with tools that cannot meet the requirements of your business.
IT management and monitoring tools should also be user-friendly. A tool that is hard to use and work with can discourage and reduce the productivity of its end users.
Look for a tool with an interface that is easy to use and set up. Read user reviews to get ideas about their experiences with the tool.
You should also determine if training and resources are provided to your IT team to help your team members learn about the tool quickly.
The pricing of the tool is another important consideration.
Identify the payment option that is well-suited to your business, and then compare the pricing models of each tool. Some tools offer per-device pricing, while others charge payments according to the number of technicians who can access the software.
Examine which tool is the most cost-effective but provides all the features and functionalities your business needs.
Some platforms may be more expensive, but they provide more extensive tools that can increase IT efficiency.
When looking for the best IT monitoring and management tool, always consider your business's future.
See if the tool can handle growing users and mobile devices without affecting efficiency and performance. It should be able to accommodate your business's expansion and growth needs.
You also have to determine if it offers flexible pricing options to adapt as your business grows.
An exceptional customer experience is another factor that has a huge impact on your business.
Check if they have several support options, such as live chat, phone support, and other resources. A good support team can help users save time and lessen frustration when issues arise.
Lastly, determine if the tools support seamless integrations with third-party tools needed by your business.
Search for tools with a wide range of integration capabilities or APIs with custom connections. This can help your team speed up workflows and continue their use of other tools they are already proficient in.
If you’re choosing an alternative to Atera, Level is an excellent choice. It is designed for internal IT teams and MSPs seeking a powerful yet cost-effective RMM platform.
Level features comprehensive remote monitoring capabilities that can support Windows, Mac, and Linux endpoints. Its browser-based platform allows businesses to control devices from the web effortlessly.
Plus, Level's platform is built with security in mind. It can protect sensitive data against unauthorized access and network threats.
Whether you're looking to improve efficiency, strengthen security, or expand your service offerings, Level provides the technology to make it happen.
Book a demo or try Level free for 14 days right now!
Atera is a great tool for IT monitoring and management. However, it has some limitations and may not be able to provide solutions to all your business needs.
Consider other tools that offer more advanced features, better customization and automation functionality, and more flexible pricing options to get the most out of your investment.
Yes, you can find free Atera alternatives like Nagios Core. However, these free RMM tools often have limitations and may need additional payment to access more advanced features.
Start by analyzing your business's main requirements. Then, identify and compare the features and functionalities offered by the tools you are considering.
You can also try using the free trials to test the tools before purchasing them.
Select an IT management tool with strong security features, such as encryption, multi-factor authentication, and regular security updates. You should also check if the tool is compliant with industry standards.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.
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