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9 Best Remote IoT Management Software: 1. Level 2. DataDog 3. IBM Watson 4. Azure IoT 6. AWS IoT 6. Atera 7. Dynatrace 8. Bosch IoT 9. Domotz
Level
Monday, October 28, 2024
If your company has hundreds of IoT devices, managing each IT asset can feel overwhelming. Whether it's security cameras, smart sensors, or wearables, you need to ensure all these connected devices work properly and securely. This task can quickly become a logistical headache, especially if you have a distributed workforce.
Fortunately, remote IoT management software helps you oversee your organization's entire IoT network from one place. This saves your IT team significant time and money because they no longer need to track everything manually on different platforms.
In this article, we will cover the top remote IoT management software solutions. We'll also walk you through the benefits of using these platforms. But first, let's discuss what this software entails below.
IoT management software allows businesses to monitor and handle connected devices from a unified platform. It can help IT teams track performance, run updates, and secure all IoT devices in real time.
The software typically collects IoT data from each device, sends it to a cloud or on-premises server, and provides insights to users through a dashboard. This ensures that organizations can immediately address issues, such as performance failures or security risks.
Without a dedicated IoT device management platform, tracking IoT solutions can quickly overwhelm IT teams.
Imagine manually overseeing hundreds of connected devices. You are likely to forget to deploy software updates and track system health every single time. This can lead to security issues, non-compliance penalties, and downtime.
Connectivity issues are also common, especially if your IoT devices rely on unstable or remote network environments. Detecting these problems manually wastes time and resources.
Data overload is another significant challenge. Without software to analyze and filter IoT data, you might miss valuable insights. It can result in slower decision-making and reduced productivity.
IoT device management platforms come in different types to meet unique business needs. Let's take a closer look at each one below:
Network connectivity is the foundation of any IoT ecosystem. Without reliable connections, your IoT devices can't work properly.
As its name suggests, network connectivity software keeps all devices connected, regardless of where they are. It often includes tools to manage multiple communication protocols like Wi-Fi, LTE, and Bluetooth.
This platform can also automatically detect connection issues, send alerts when a device goes offline, and provide insights on network performance. It ensures your gadgets are always online and can communicate efficiently with each other.
Cloud-based IoT device management platforms offer flexibility and scalability. They allow you to monitor, control, and update devices from anywhere with an internet connection. They eliminate the need for on-premises IT infrastructure.
Cloud platforms work by storing device data off-site. They provide easy access to remote control management and real-time monitoring. These platforms are ideal for businesses that deploy IoT devices across multiple locations or even globally.
Remote monitoring and management or RMM software provides visibility and control over IoT devices from a single dashboard. It allows IT teams to track system health, check performance metrics, and automate patch management without being physically near the gadgets.
RMM platforms suit businesses or managed service providers (MSPs) that need to oversee hundreds or thousands of endpoints spread across different locations. It offers a centralized approach to IoT device management, which can improve IT efficiency.
Security monitoring tools protect your IoT devices from cyberattacks, unauthorized access, and data breaches. They continuously monitor your entire network for unusual activity or vulnerabilities. By sending real-time alerts, they empower IT teams to take immediate action.
These tools also include features like encryption, firewall management, and multi-factor authentication (MFA).
Integrated IT management solutions combine IoT device management with other tools. They help businesses oversee all IT assets from one place. They ensure that IoT devices are not managed in isolation but as part of the larger IT environment.
These platforms reduce complexity and minimize the need to switch between different dashboards. They allow for more efficient resource management across the entire network.
Below are the top IoT device management platforms for IT teams. They can transform how your business controls IoT solutions to increase operational efficiency and save time.
Level is a modern RMM platform designed for IT teams and MSPs. It allows businesses to manage IoT devices alongside computer desktops and servers from a web browser. This eliminates the need to install a separate software solution, which can simplify device management tasks.
Level also provides real-time visibility into all connected devices. If it detects system slowdowns or security threats, it can automatically notify the right personnel, so they can quickly address issues.
Plus, Level uses intuitive automation and scripting tools. It can automatically handle data backups, system checks, and deploy updates to ensure each IoT gadget works properly and securely. This saves IT professionals significant time and money.
Try Level free for 14 days today!
Source: DataDogHQ.com
DataDog offers a cloud-based monitoring and security platform built for IoT device management at scale. It can collect large amounts of telemetry data from globally dispersed assets.
At the same time, DataDog provides deep insights into system health and performance. This extensive view helps businesses manage all IoT systems without performance lag.
Plus, it can integrate with other managed cloud services, such as Azure IoT Hub, AWS IoT Core, and Google IoT Core. This integration can simplify operations, especially in organizations overseeing large IoT ecosystems.
Source: IBMCloud.com
The IBM Watson IoT Platform is a powerful, browser-based solution for managing large-scale IoT environments. It enables businesses to securely connect, monitor, and manage their IoT devices from a user-friendly dashboard.
This IoT device management platform uses the industry-standard MQTT protocol (OASIS ratified) to transfer data efficiently. It also offers secure and encrypted connections to protect sensitive company information.
Source: Microsoft.com
Azure IoT Hub by Microsoft is a cloud-based network connectivity software solution. It establishes communication between IoT systems and the devices they manage. IT teams can use it to send commands and receive telemetry data from connected devices.
It also uses a secure channel for sending and receiving IoT protocols. This prevents the risk of cyberattacks and data breaches.
Plus, the Azure IoT hub can seamlessly integrate with other Azure services like Event Grid and IoT Edge. Both platforms simplify IoT application development.
Source: Amazon.com
AWS IoT Device Management helps organizations register, organize, and remotely manage their IoT devices at scale. IT teams can onboard devices in bulk, organize them into dynamic groups, and monitor their health and performance from a central dashboard.
This IoT device management platform also supports secure tunneling with multiple concurrent client connections. It can implement remote shell commands while debugging a web application on the same device. This leads to significant time and cost savings.
Source: Atera.com
Atera is an all-in-one remote monitoring and management platform for overseeing computer devices, servers, and IoT solutions. It uses the power of AI to manage and secure each endpoint, significantly reducing IT workload.
Atera also combines helpdesk, ticketing, and billing into a single PSA software solution. It helps IT teams respond and resolve issues immediately without switching between different platforms.
Source: Dynatrace.com
Dynatrace offers an all-in-one platform that simplifies IoT device management. It can monitor each endpoint's availability, performance, and health in real time. Once it detects anomalies, it instantly sends alerts to the necessary IT department. This prevents minor risks from becoming serious problems.
Dynatrace is also designed for multi-cloud and dynamic microservices. It can seamlessly integrate with Azure IoT Hub, AWS IoT Hub, and Google Cloud IoT Core to provide a centralized approach.
Source: Bosch-IoT-Suite.com
Bosch IoT Suite is a comprehensive solution for IoT system management and security. It establishes two-way communication between connected devices to collect and store important information.
This platform also comes with data analytics capabilities to help businesses make data-driven improvements.
Plus, Bosch IoT Suite follows strict security standards to protect sensitive data and ensure cybersecurity compliance.
Source: Domotz.com
Domotz provides a modern IT monitoring platform for managing IoT devices alongside computer assets and servers. It can automatically detect connected devices and offer in-depth insights into a company's IT infrastructure.
Security is another standout feature of Domotz. It continuously monitors networks and instantly sends notifications when cybersecurity threats emerge. Plus, it uses SSO/SAML and two-factor authentication to ensure secure connections.
Using any IoT device management software solution above can benefit your business in several ways. Let's look at their advantages below:
If you want to maximize the benefits of IoT management software, you must choose the right tool for your business needs. Here are key factors to consider:
The best IoT management and monitoring tool must support a wide range of devices.
Whether you're managing sensors, cameras, or industrial machines, you must check if the platform can handle different device types and communication protocols like MQTT, HTTP, or CoAP.
This flexibility allows your IT team to manage both legacy and modern gadgets within one dashboard.
No matter how good an IoT management software is, it is useless if your IT team cannot navigate it easily. A steep learning curve can slow down adoption and lead to operational inefficiencies.
It's important to look for a platform with an intuitive interface. Consider features like customizable dashboards, real-time alerts, and drag-and-drop interfaces that can simplify complex tasks.
Security is another important consideration when choosing the best remote IoT monitoring tool.
You must check if the platform uses automated backups, end-to-end encryption, multi-factor authentication, and role-based access control.
You should also check out compliance with industry standards. This ensures that the software vendor is dedicated to keeping your IoT data secure and confidential.
Integration with antivirus software is another plus. It can protect your IT infrastructure from cyberattacks.
You should choose remote IoT management software with robust reporting and data analytics. These features allow your IT team to analyze device performance, track trends, and make data-driven decisions.
Check out if you can customize reports to your business needs. Then, confirm whether you can easily share these insights with stakeholders.
Cost is always a factor when selecting IoT monitoring tools. You must evaluate both upfront and ongoing costs.
You'll find that some platforms offer subscription-based pricing, while others may charge based on the number of devices or data usage.
Make sure the pricing model aligns with your company's budget and scalability needs.
Don't forget to consider hidden costs for add-ons, maintenance, or integrations.
If you face issues with the software solution, direct contact with the vendor can resolve issues quickly.
This is why you must choose a tool with a reliable customer support team. Confirm if you can easily reach support via live chat, email, or phone.
If you need a personalized solution or have an extensive IT infrastructure, you can check if the vendor provides dedicated account managers or on-site support for complex deployment.
Having a knowledge base, a self-service portal, or a community forum can also be valuable. These allow your IT team to fix common issues without contacting the vendor.
Lastly, you should choose a remote IoT management tool that integrates with other systems your company uses seamlessly. These may include your PSA software, ticketing tools, and cloud platforms.
Built-in integrations can guarantee smooth communication across different applications. They minimize the need for manual data entry, leading to more efficient device management.
After selecting the right IoT management platform, follow the best practices to ensure a successful implementation. Here's what you must do:
Before anything else, you must assess your current IoT ecosystem.
You should identify the devices you need to manage, your security requirements, and the specific pain points you want to address. Doing so will help you choose the right configurations and set realistic goals for what the platform should achieve.
Then, you can align these requirements with your business objectives, such as scalability and performance metrics. This ensures the platform can meet your long-term goals.
After evaluating your needs, you can prepare a step-by-step implementation plan. Start by mapping out timelines, resources, and responsibilities for each phase.
Next, you must define key milestones, such as device onboarding, testing, and user training.
You should also work closely with the vendor to set up the platform correctly from the beginning.
When you follow a structured approach, you can avoid disruptions to your IT operations and keep projects on track.
Your team’s ability to use the IoT management software effectively is the key to a smooth rollout.
You must provide training sessions for your IT department and end users. Make sure they are familiar with important software functions, such as real-time monitoring, troubleshooting, and reporting.
You can also check in with the software vendor. Some offer training resources like video tutorials, webinars, or on-site sessions to help you fully maximize the remote management platform.
Proactive alerts help prevent problems before they affect your network. You should configure the IoT management platform to trigger real-time alerts for critical events like device failures, connectivity issues, or security breaches.
Once you receive notifications, your team can respond quickly to any anomalies. This can minimize downtime and protect sensitive data.
Consider scheduling regular software and firmware updates in advance. Doing so ensures that your devices comply with security standards. At the same time, you can protect your IT environment against cyber threats.
By automating these tasks, you can also reduce the time and effort required to keep IoT devices updated across your entire network.
Managing your IoT gadgets shouldn’t be complicated. With Level RMM, you gain complete control over your IoT ecosystem from a single browser-based platform. You can remotely manage IoT devices without needing physical access.
Using Level also means saving significant time and effort on monitoring IoT systems. You can automate routine tasks, such as system backups and patch management, and focus on other important activities that drive business growth.
Plus, you can have peace of mind knowing that Level meets and exceeds security standards. You can ensure that sensitive data remains confidential.
Book a demo or try Level free for 14 days right now!
Remote IoT management software supports different types of devices, such as sensors, smart cameras, and industrial machines. It can also manage smart home devices, healthcare equipment, connected cars, and industrial IoT setups.
The cost varies depending on the provider and the number of devices. Some platforms use subscription-based pricing, while others charge per device or by data usage. Free trials or demos are often available to help businesses assess the platform.
The best remote IoT management software must include real-time monitoring, remote control capabilities, and automated alerts. It should also offer device provisioning, over-the-air updates, and robust security measures like encryption and authentication.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.
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