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9 Best Datto Alternatives in 2025: 1. Level 2. Atera 3. GoTo Resolve 4. NinjaOne 5. Nagios 6. ConnectWise 7. N-able 8. Pulseway 9. Syncro MSP
Level
Wednesday, January 15, 2025
Datto offers remote monitoring and management (RMM) software that can suit most IT teams.
However, Datto's features may not be the best option for several reasons. Whether you're looking for a platform that is easier or more affordable, you might want to consider other Datto competitors.
In this article, we'll discuss the best Datto alternatives in 2025. We'll also share the key factors to consider when choosing the right RMM software for your needs.
Datto offers a remote monitoring solution hosted on the cloud rather than physical servers. Let’s take a look at how it can guarantee business continuity:
Despite its advantages, Datto also comes with limitations. Here are some of them:
Datto, now owned by Kaseya, suffers from the same notable limitations in its customer support. IT teams requiring immediate attention may find Datto’s customer support slow and unhelpful.
This increases the chances of minor issues becoming serious problems that may cost your business significant money.
Compared to other platforms, Datto might not be as user-friendly. This may be difficult for teams who are not as well-versed when it comes to IT management software.
Some reviews also mention that the platform is complicated to set up and difficult to manage.
If you're a company looking to try this software for a limited period, Datto may not be your best option. Datto only accepts multi-year agreements that can limit software mobility for your business.
Datto was primarily created for Windows users. While it offers Mac and Linux support, it may not be as comprehensive as Windows.
This is a disadvantage for companies seeking a Mac and Linux remote management tool.
Software and services should always be up to date to prevent the latest issues and threats. One of Datto's pain points is that it is rarely updated for performance or optimization.
If you're seeking the best Datto alternatives for your business, consider the following RMM software solutions:
Level is a cutting-edge remote monitoring and management software. It's an ideal choice for IT teams and managed service providers (MSPs) seeking a user-friendly tool packed with extensive features.
Whether you're looking for powerful automation and scripting capabilities or seamless remote access, Level guarantees proficient IT service delivery.
Level also offers a secure, browser-based platform compatible with Windows, Mac, and Linux. It supports effortless device monitoring, backup, and management from any location.
Its customer support is even exceptional. Users can receive immediate assistance from the software developers and engineers if they have any issues or questions.
Plus, Level doesn’t require a lock-in period, so you can use this modern RMM software for as long as you want.
Pros: Level's extensive RMM capabilities are accessible from a web browser. It also allows users to cancel anytime. Plus, it provides reliable customer support from the developers and engineers of the RMM software. This ensures you're getting assistance from individuals who know the platform inside and out.
Pricing: Level follows a transparent pricing model, so businesses immediately know what they'll pay. It charges $2 for every endpoint per month (with a minimum monthly billing statement of $20).
Book a demo or try Level free for 14 days right now!
Atera is known for its AI-powered platform that combines RMM with professional service automation or PSA software.
It allows IT professionals to monitor and manage devices remotely from an intuitive dashboard. This gives them real-time access to the IT infrastructure, making it easier to spot and fix issues.
Atera also integrates helpdesk and ticketing into their software. It enables technicians to communicate with users. Meanwhile, the AI works on automating schedules, feedback surveys, and reports.
Pros: Atera is known for its user-friendly interface, making it easy for MSPs and IT teams to navigate the platform's extensive features. It also offers 24/7 support for organizations facing issues with the software.
Cons: Atera has limited customization options. The platform may also face slow loading times and glitches.
Pricing: Unlike most RMM solutions, Atera follows a per-technician pricing model. It charges businesses based on the technicians who will have access to the software, regardless of the number of devices managed. The price of Atera for IT departments starts at $169 per month (Professional plan).
GoTo, a flexible SaaS vendor, offers an all-in-one IT management solution called Resolve.
GoTo Resolve connects RMM with ticketing services and mobile device management (MDM). The platform can simplify routine tasks and increase productivity with its extensive feature set.
It also integrates with third-party tools to improve efficiency and reduce manual data entry. This works best for managed service providers and IT teams across various business sizes.
Pros: GoTo Resolve has a straightforward interface that beginners find easy to navigate. It also allows businesses to connect the IT management software with other company tools they use.
Cons: GoTo's platform suffers from occasional connectivity issues, which can negatively impact productivity.
Pricing: GoTo Resolve's cheapest plan, Remote Access, costs around $23 per month when billed annually. However, businesses requiring advanced features must request a quotation for the Premium plan.
NinjaOne is known for its remote and endpoint management tools, which are suitable for both MSPs and IT departments. Its interface is neat and easy to use to guarantee a smooth implementation.
It also offers a scalable solution that can grow alongside your business.
However, NinjaOne's expensive price can be a barrier for small and medium-sized businesses.
Pros: NinjaOne provides extensive remote monitoring and automation tools for reliable IT management.
Cons: The RMM solution has a steep learning curve. It is also more expensive than other Datto competitors in this list.
Pricing: NinjaOne hides its pricing details from its website. Interested users should request a quote, making it difficult to determine if this RMM software fits their budget.
Nagios XI is designed for enterprises looking for a reliable IT management platform with easy-to-use features.
It provides businesses full visibility into their IT assets. This makes it easier to monitor important components, applications, and systems.
Nagios XI also allows technicians to customize the software's interface layout, design, and preferences. It can enhance user access to information that matters the most.
Pros: Nagios XI comes with a powerful monitoring engine and proactive notifications that make IT management a breeze.
Cons: The platform is difficult to set up and use, which can affect adoption rates. It also has limited reporting tools.
Pricing: Nagios XI offers different pricing plans to suit various business needs. Its Free plan allows organizations to monitor small-scale environments. Meanwhile, the Enterprise plan can range between $3,990 and $25,990 (one-time perpetual fee), depending on the nodes managed.
ConnectWise Automate supports proactive remote monitoring and management with its automated tools. It can automatically detect devices connected to managed virtual servers to prevent unauthorized access.
ConnectWise can also quickly deploy patches to endpoints. This keeps systems running securely and efficiently.
ConnectWise can even generate automation scripts for complex tasks. It uses the power of AI to develop PowerShell scripts in just minutes.
Pros: The platform offers extensive automation capabilities to reduce human errors and save significant time. This allows IT teams to focus on providing support to end users and improving response times.
Cons: ConnectWise Automate has a steep learning curve. It also suffers from occasional connectivity issues.
Pricing: ConnectWise hides pricing details for Automate. Businesses should request a quote from the website.
N-able offers a powerful suite of IT management tools designed for MSPs and IT professionals. It has two RMM solutions: N-sight and N-central.
N-able N-sight combines RMM tools, remote access, and ticketing systems in one platform. It is useful for small IT teams.
Meanwhile, N-central is helpful for growing service providers, thanks to its advanced automation and security capabilities. This platform can also integrate with over 30 third-party apps to extend RMM functionality.
Pros: N-able can handle multiple IT management tasks (remote management, patch deployment, disaster recovery) on one platform. The platform also has a user-friendly interface.
Cons: Its unresponsive support team is a pain point for many businesses. It also has relatively limited customization options when compared to other Datto competitors.
Pricing: N-able N-sight starts at $99 per month. However, the pricing details for N-central RMM aren’t transparent.
Pulseway is a real-time IT management platform designed for maximum mobility and convenience. It allows IT professionals to monitor and manage systems from any device, including mobile phones.
Pulseway is known for its intuitive interface that simplifies complex tasks. It also provides proactive alerts and automation tools to resolve issues quickly.
Plus, it integrates with antivirus management software and data backup solutions. This connection protects sensitive systems against cyber threats.
Pros: Pulseway is an all-in-one IT monitoring and management designed for mobile devices. It enables IT teams to track devices and resolve issues, even if they're not at their office desks.
Cons: Pulseway has less extensive RMM features than other Datto alternatives. It also suffers from slow customer support and delayed software updates.
Pricing: The monthly cost of Pulseway for 20 managed devices starts at $67. The total price may become higher if companies opt to pay for security add-ons like third-party patching, ransomware detection, and endpoint protection.
Syncro MSP combines RMM and PSA functionalities to help IT teams and service providers operate efficiently.
The platform can manage endpoints, deploy patches, and secure devices with minimal human intervention. It can also automatically troubleshoot issues and run scripts to prevent operational disruptions.
With over 50 integrations, Syncro MSP can seamlessly connect to an organization's existing tech stack. It reduces manual data entry and increases IT efficiency.
Pros: Syncro MSP offers extensive tools for automation, remote management, ticketing, and reporting. The platform is also easy to use and deploy.
Cons: Syncro MSP primarily works for Windows environments. It has limited Apple support, and it's not compatible with Linux devices.
Pricing: Syncro charges businesses a monthly fee of $139 per user for the Core plan. The Team version, which includes advanced features, costs $189 for each user every month.
If you are looking for Datto alternatives, you need to consider several factors to choose the best solution that meets your needs.
First, you should identify the features and functionalities essential for your business. These may include automation, comprehensive data protection, disaster recovery options, and mobile device management.
Then, you can evaluate the capabilities provided by various platforms and compare them. Doing so can help you save money by avoiding tools that do not fulfill your business requirements.
IT management and monitoring tools need to be user-friendly. A complicated user interface can often demotivate users and decrease productivity.
It's important to seek a tool with an intuitive and easy-to-set-up interface.
You can read online reviews to get a user's valuable insights into the software.
Additionally, check if the vendor offers training and resources to help your team members get up to speed quickly.
Cost is another important factor when considering different Datto alternatives.
You should determine the payment option that best suits your business. Then, compare the pricing models of different tools. Some platforms provide a one-cost pricing system, while others are dependent on the number of users of features.
See which solution is the most cost-effective while still providing all the features and functionalities your business requires.
When searching for the ideal IT monitoring and management tool, always keep your organization's future in mind. The platform should be capable of supporting your company's expansion and growth needs.
Check if the tool can manage an increasing number of users and devices without compromising efficiency and performance.
Additionally, verify if the vendor offers flexible pricing options to accommodate your business's growth.
An outstanding customer experience is another key factor that significantly impacts your business.
Research if the tool offers multiple support options, such as live chat, phone support, and additional resources. A responsive customer support team can quickly address any issues as they occur.
Make sure that the selected tools can be integrated with other third-party apps your business uses. Consider IT management software that provides integration capabilities or APIs that allow for custom connections.
This feature will help your team create workflows or continue with tools they already have.
Level offers a modern RMM solution that can automate IT management tasks across multiple devices.
It can save your business hundreds of hours, allowing IT teams to focus on more important activities that drive innovation.
In addition to powerful automation capabilities, Level allows you to take advantage of modernized remote access, patch management, and a suite of tools that will elevate your service capabilities.
Whether you're looking to improve efficiency, strengthen security, or expand your service offerings, Level provides the technology to make it happen.
Book a demo or try the all-in-one platform, Level, free for 14 days right now!
Datto alternatives like Level, Atera, and GoTo Resolve offer better features and pricing plans. However, the best platform depends on your unique needs and budget. You should evaluate each Datto competitor based on features, customization options, ease of use, vendor support, and price.
Kaseya acquired Datto, combining their services to strengthen IT management solutions for teams and MSPs.
Yes, Datto's backup software is a relatively solid choice. It uses recovery point objectives, screenshot verification, and cloud-based data centers to make multiple copies of systems. Then, it allows professionals to recover lost or damaged data with ease.
However, Datto is known to be expensive and difficult to learn. This may encourage other organizations to seek a cost-effective and easy-to-use platform.
Datto uses local and cloud systems to duplicate and protect data against cyber threats.
Some Datto alternatives incorporate AI-powered data security measures, such as real-time threat detection, automated response systems, and intelligent data analytics. These advanced features help protect your IT infrastructure from evolving cyber threats.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.
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