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5 Best Datto Alternatives in 2024: 1. Level 2. Atera 3. GoTo Resolve 4. NinjaOne 5. Nagios Core
Level
Friday, September 27, 2024
Datto offers remote monitoring and management (RMM) software that can suit most IT teams.
However, Datto's features may not be the best option for several reasons. Whether you're looking for a platform that is easier or more affordable, you might want to consider other Datto competitors.
In this article, we'll discuss the best Datto alternatives in 2024 and share the key factors to consider when choosing the right RMM software for your needs.
Source: Datto.com
Datto offers an IT management platform and remote monitoring solutions. Let’s take a look at how it aims to ensure business continuity:
Despite its advantages, Datto also comes with limitations. Here are some of them:
Datto, now owned by Kaseya, suffers from the same notable limitations in its customer support. IT teams requiring immediate attention may find Datto’s customer support slow and unhelpful.
This increases the chances of minor issues becoming serious problems that may cost your business significant money.
Compared to other platforms, Datto might not be as user-friendly. This may be difficult for teams who are not as well-versed when it comes to IT management software.
Some reviews also mentioned that the platform is complicated to set up and difficult to manage.
Datto is considered to be more expensive compared to some of its competitors.
It is also worth noting that Datto comes with hidden fees for support, maintenance, and onboarding setup that may increase total costs.
If you're a company looking to try this software for a limited period, Datto may not be your best option. Datto only accepts multi-year agreements that can limit software mobility for your business.
Datto was primarily created for Windows users. While it offers Mac and Linux support, it may not be as comprehensive as Windows. This is a crucial pain point for Max and Linux-based teams.
Software and services should always be up to date to prevent the latest issues and threats. One of Datto's pain points is that it is rarely updated for performance or optimization.
If you're looking for Datto alternatives for your business, consider the following RMM software solutions:
Level is a cutting-edge remote monitoring and management software. It's an ideal choice for IT teams and managed service providers (MSPs) seeking a user-friendly tool packed with extensive features.
Whether you're looking for powerful automation and scripting capabilities or seamless remote access, Level guarantees proficient IT service delivery.
Level also offers a secure, browser-based platform compatible with Windows, Mac, and Linux. It facilitates effortless device monitoring, backup, and management from any location.
Its customer support is even exceptional. Users can receive immediate assistance from the software developers and engineers if they have any issues or questions.
Plus, Level doesn’t require a lock-in period, so you can use this modern RMM software for as long as you want.
Pros: Level's extensive RMM capabilities are accessible from a web browser. It also allows users to cancel anytime. Plus, it provides reliable customer support from the developers and engineers of the RMM software. This ensures you're getting assistance from individuals who know the platform inside and out.
Pricing: Level publicly posts its pricing structure on its website, so businesses immediately know what they'll pay. It charges $2 for every endpoint per month (with a minimum monthly billing statement of $20).
Book a demo or try Level free for 14 days right now!
Source: Atera.com
Atera is known for its AI-powered IT management platform that combines RMM with professional service automation (PSA) software.
It allows IT professionals to monitor and manage devices remotely from an intuitive dashboard. This gives them real-time access to the IT infrastructure, making it easier to spot and fix issues.
Atera also integrates helpdesk and ticketing into their software. It enables technicians to communicate with users. Meanwhile, the AI works on automating schedules, feedback surveys, and reports.
Pros: Atera has a user-friendly interface, making it easy for MSPs and IT teams to navigate the platform's extensive features. It also offers 24/7 support for organizations facing issues with the software.
Pricing: Unlike most RMM solutions, Atera follows a per-technician pricing model. It charges businesses based on the technicians who will have access to the software, regardless of the number of devices managed. The price of Atera for IT departments starts at $169 per month (Professional plan).
Source: GoTo.com
GoTo, a flexible SaaS vendor, offers an all-in-one IT management solution called Resolve.
GoTo Resolve connects RMM with ticketing services and mobile device management (MDM). The platform specializes in simplifying tasks and improving productivity with its extensive feature set.
It also integrates with third-party tools to improve efficiency and reduce manual data entry. This works best for managed service providers and IT teams across various business sizes.
Pros: GoTo Resolve has a straightforward interface that beginners find easy to navigate. It also allows businesses to connect the IT management software with other company tools they use.
Pricing: GoTo Resolve's cheapest plan, Remote Access, costs around $23 per month when billed annually. However, businesses requiring advanced features must request a quotation for the Premium plan.
Source: NinjaOne.com
NinjaOne is known for its remote and endpoint management tools, which are suitable for both MSPs and IT departments. Its interface is neat and easy to use, ensuring a smooth implementation.
It also offers a scalable solution that can grow alongside your business.
However, NinjaOne's expensive price can be a barrier for small and medium-sized businesses.
Pros: NinjaOne provides extensive remote monitoring and automation tools for robust IT management.
Pricing: NinjaOne hides its pricing details from its website. Interested users must request a quote, making it difficult to determine if this RMM software fits their budget.
Source: Nagios.com
Nagios XI is designed for enterprises looking for a reliable monitoring solution with easy-to-use features.
It provides businesses full visibility into their IT assets. This makes it easier to monitor critical components, applications, and systems.
Nagios XI also allows technicians to customize the software's interface layout, design, and preferences. It can enhance user access to information that matters the most.
Pros: Nagios XI comes with a powerful monitoring engine and proactive notifications that make IT management a breeze.
Pricing: Nagios XI offers different pricing plans to suit various business needs. Its Free plan allows organizations to monitor small-scale environments. Meanwhile, the Enterprise plan can range between $4,490 and $25,990 (one-time perpetual fee), depending on the nodes managed.
If you are looking for Datto alternatives, you must consider several factors to choose the best solution that meets your needs.
First, you must identify the features and functionalities essential for your business. These may include automation, comprehensive reports and analytics, strong security measures, and mobile device management.
Then, you can evaluate the capabilities provided by various platforms and compare them. This analysis can help you save money by avoiding tools that do not fulfill your business requirements.
IT management and monitoring tools need to be user-friendly. A complicated user interface can often demotivate users and decrease productivity.
It's important to seek a tool with an intuitive and easy-to-set-up interface.
Reading user reviews can provide valuable insights into their experiences with the software.
Additionally, check if the vendor offers training and resources to help your team members get up to speed quickly.
Cost is another important factor when considering different Datto alternatives.
You must determine the payment option that best suits your business, and then compare the pricing models of different tools. Some tools provide a one-cost pricing system, while others are dependent on the number of users of features.
See which platform is the most cost-effective while still providing all the features and functionalities your business requires.
When searching for the ideal IT monitoring and management tool, always keep your business's future in mind. The platform should be capable of supporting your business's expansion and growth needs.
Check if the tool can manage an increasing number of users and devices without compromising efficiency and performance.
Additionally, you must verify if the vendor offers flexible pricing options to accommodate your business's growth.
An outstanding customer experience is another crucial factor that significantly impacts your business.
Research if the tool offers multiple support options, such as live chat, phone support, and additional resources. A responsive customer support team can quickly address any issues as they occur.
Make sure that the selected tools can be integrated with other third-party tools your business uses. Consider IT management software that provides integration capabilities or APIs that allow for custom connections.
This feature will help your team create workflows or continue with tools they already have.
Level provides a modern RMM solution that can automate IT management tasks across multiple devices.
It can save your business hundreds of hours, allowing IT teams to focus on more important activities that drive innovation.
In addition to robust automation tools, Level allows you to take advantage of modernized remote access, patch management, and a suite of tools that will elevate your service capabilities.
Whether you're looking to improve efficiency, strengthen security, or expand your service offerings, Level provides the technology to make it happen.
Book a demo or try the all-in-one platform, Level, free for 14 days right now!
The best RMM tools offer advanced features, such as ransomware protection, data archiving, offsite replication, or screenshot verification. They can improve the overall security of your IT infrastructure while maintaining business continuity.
Most alternatives provide a cloud-based data center for accidental deletion, data corruption, or recovery of already deleted files.
Some Datto alternatives incorporate AI-powered data security measures, such as real-time threat detection, automated response systems, and intelligent data analytics. These advanced features help protect your IT infrastructure from evolving cyber threats.
Yes, many alternatives offer an enterprise backup solution designed to handle large-scale data environments. This solution provides comprehensive data protection, which includes continuous backups, secure storage, and a flexible recovery point objective.
Absolutely. Most Data alternatives offer backup services tailored to the needs of small and medium-sized businesses that don't have enough budget for physical servers.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.
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