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5 Best Secure Remote Access Solutions for IT Teams. 1. Level 2. TeamViewer 3. AnyDesk 4. ScreenConnect 5. RemotePC
Level
Friday, February 14, 2025
Secure remote access solutions are digital software that organizations use to protect remote assets from unauthorized access, theft, or damage. They are crucial for businesses with a distributed or remote workforce.
In this article, we will review the best secure remote access software solutions. But first, we'll discuss their definition, common types, and key benefits for organizations.
Secure remote access solutions are important tools that let users safely connect to a computer or company network from different locations.
These solutions usually involve software and hardware that keep the network secure while allowing remote access.
For example, a Virtual Private Network (VPN) is a common tool that creates a secure connection over the Internet. This allows employees to access their company’s network as if they were in the office.
Meanwhile, remote access software lets managed service providers (MSPs) and IT teams control their company's systems from home.
This platform is useful for accessing files and applications from a remote computer without physically visiting it on-site.
Both tools are important for businesses with a remote workforce, as they ensure that sensitive data remains protected while being accessible remotely.
Secure remote access solutions come in various types. Let's take a closer look at each one below:
A VPN is a technology that creates a secure and encrypted connection over a less secure network, such as the Internet.
VPNs secure data by creating a private network from a public internet connection and masking users' IP addresses to make them virtually untraceable.
While reliable, VPNs can slow down network performance if not configured properly. They also require consistent monitoring and patching to maintain security.
RDP allows users to remotely control a desktop or server as if they were physically sitting in front of it. This can increase IT efficiency because tech support teams no longer need to visit the site.
It’s widely used by technology professionals to troubleshoot issues and perform maintenance tasks.
However, RDP needs to be secured correctly. Unsecured RDP connections are a common target for cyberattacks, especially through brute-force methods.
ZTNA is a security model that aims to enforce strict network access control and minimize trust assumptions in network environments. It is based on the principle of "never trust, always verify."
ZTNA solutions verify the identity and context of users and their devices before granting them access to applications and data.
Access is granted on a strictly need-to-know basis, minimizing each user's exposure to sensitive parts of the network.
Secure Access Service Edge (SASE) is a network framework that combines wide-area network (WAN), VPN, and firewall capabilities with cloud-based security features.
SASE represents a shift towards a more integrated approach designed to address the needs of businesses that are increasingly cloud-based, mobile, and distributed.
As its name suggests, RMM software allows you to monitor, manage, and troubleshoot devices remotely.
With RMM tools, IT professionals can perform tasks, like software updates, patch management, and network monitoring, without needing physical access to a device.
RMM platforms also offer built-in network security features, such as encryption, system backups, and user activity tracking. These can protect sensitive company data from unauthorized access.
Below are the leading secure remote access solutions for IT professionals. They fall under either the RDP or RMM category.
Level is a modern RMM solution that offers peer-to-peer (P2P) remote access capabilities to computer devices, servers, and IoT gadgets.
It uses end-to-end encryption to keep data secure during remote connections.
It can also enforce strict access controls, complex passwords, multi-factor authentication (MFA), and other security protocols. This prevents unauthorized access to sensitive company systems.
Level also exceeds the security and privacy requirements laid out by regulatory bodies. The software is dedicated to keeping your company's information confidential.
On top of these robust security features, Level includes intuitive automation, real-time monitoring, and scripting tools. These can improve operational efficiency and allow your IT team to stay on top of each endpoint.
Pricing: Level publishes its pricing directly on its website. This RMM software costs $2 per endpoint every month (with a minimum billing amount of $20). It allows businesses to scale up and down as they see fit, depending on their organizational growth.
Book a demo or try Level free for 14 days right now!
TeamViewer is a popular remote access solution trusted by businesses globally for secure and fast connections. It uses enterprise-grade security features, such as encrypted connections, checklists, and real-time IT asset management.
TeamViewer also provides two-factor authentication (2FA) and conditional access controls. These allow IT managers to modify security by setting granular permissions, which can limit access based on roles and specific conditions.
It even offers mobile device management capabilities that make it easier to handle remote gadgets like smartphones and tablets.
Pricing: TeamViewer costs anywhere between $13.90 and $32.90 per month for individual users. Meanwhile, TeamViewer charges IT teams around $65.90 to $139.90 every month, depending on the number of endpoints managed.
AnyDesk is known for its high-performance remote access capabilities, offering smooth and fast connections with minimal latency.
It uses the proprietary DeskRT video codec for seamless remote sessions, even in low-bandwidth environments. This software suits IT teams working in areas with poor internet connectivity.
Security is another priority for AnyDesk remote access software. It features TLS 1.2 and AES-256 bit encryptions to protect data against users trying to decrypt sensitive company information.
It even provides customizable access management, two-factor authentication, and password hashing. This keeps IT infrastructure safe against cyberattacks and unauthorized access.
Pricing: AnyDesk charges a monthly fee of $19.90 for single-person companies. If you have a small IT team, it costs $30.90 every month. Meanwhile, the Advanced plan, which supports 100 users, is priced at $67.90 per month.
ScreenConnect offers robust remote access and support solutions tailored for IT teams and MSPs. Its standout feature is the ability to provide unattended access to computer systems, allowing IT managers to troubleshoot without disrupting end users.
ScreenConnect also uses AES-256 encryption, MFA, and role-based access control (RBAC) to secure all remote sessions.
Pricing: ScreenConnect has different pricing depending on whether you need remote support or access. For the former, ScreenConnect is priced at around $36 to $66 per user every month. If you only need remote access, it costs $39 per month for a minimum of 25 agents.
RemotePC is a secure remote access solution designed for both individuals and enterprises. It allows users to remotely access computers from any device, including PCs, Macs, Linux systems, and mobile devices.
RemotePC's platform is encrypted with the TLS v1.2 security protocol. It also uses a personal key that serves as a secondary password to prevent unauthorized system access.
Pricing: RemotePC offers different pricing plans to suit unique business needs. The cost of software ranges from $22.12 to $449.62 per year, depending on the number of licenses included.
Secure remote access solutions are important because they enable employees to connect to your company's network safely from any location. This helps you protect sensitive data and maintain productivity.
Here are other reasons why these systems matter:
Implementing secure remote access creates a protected link between the user’s device and the company’s network. This ensures that sensitive information is not exposed to unauthorized parties.
For example, a VPN encrypts the data being transmitted, making it unreadable to anyone who might intercept it.
These platforms help safeguard the network from various cyber threats such as hacking, phishing, and malware.
By improving security, businesses can guarantee that only authorized users with proper credentials can access their systems.
With a secure remote access service, employees can work from anywhere without compromising security. This flexibility is especially important in today's work environment, where remote work is becoming increasingly common.
Employees can access necessary files, applications, and resources as if they were in the office, which maintains business continuity.
Many industries have strict data protection regulations.
Secure remote access solutions help businesses comply with these regulations by encrypting remote connections and maintaining data privacy.
By allowing employees to work remotely without sacrificing security, companies can save on costs related to physical office space, utilities, and commuting.
Additionally, secure remote access can reduce the risk of costly data breaches.
In case of emergencies, such as natural disasters or pandemics, secure remote access work to ensure continuous business operations.
Employees can access the corporate network from safe locations, keeping the business running without interruption.
Choosing the right software for secure remote access is crucial to protecting your organization's data and systems. Here are some key features to consider:
To successfully implement a secure remote access strategy, you can follow the steps below:
First, you should identify what your organization needs for remote access, considering factors like the number of remote users, types of data accessed, and compliance requirements.
Select secure remote access solutions that offer strong encryption, MFA, endpoint security, access control, and RBAC.
Consider implementing MFA to ensure that access is granted only after verifying multiple proofs of identity. Doing so can minimize unauthorized access risks.
You should use advanced encryption protocols to protect data as it moves between remote devices and the corporate network. These help maintain confidentiality and integrity.
You can set up RBAC and privileged access management (PAM) to control who can access specific resources. Consider assigning permissions based on roles to simplify management and prevent unauthorized access.
Provide ongoing training sessions on security practices, the importance of using secure connections, and how to recognize phishing attempts.
You should also train IT employees on the proper use of remote access tools.
Always keep remote access software up-to-date with the latest security patches.
You should also monitor network activity for any unusual behavior to detect and respond to potential threats promptly.
Lastly, you can conduct regular tests to ensure the remote access system functions smoothly and securely. Then, optimize settings as necessary to improve performance and security.
Level takes your IT management to the next level by implementing security measures and automating routine tasks.
It can protect your data with robust encryption, complex passwords, and custom permissions. Combined with real-time endpoint monitoring and alerting, Level allows you to stay on top of your system's health.
Level's secure remote access solution is also easy to use directly from the web browser. It eliminates the need to install a separate software tool.
Instead, everything can be accessed and controlled from a highly responsive and secure browser-based platform.
Book a demo or try Level free for 14 days right now!
Secure remote access refers to the ability to connect to a network or system from anywhere while maintaining strong security measures. It uses encryption, multi-factor authentication, and other security protocols to prevent unauthorized access.
A Virtual Private Network is a common example of secure remote access. It encrypts internet traffic to create a private connection between a user's device and a company's network.
Level is a leading RMM platform with reliable remote access solutions. It uses peer-to-peer connections, complex passwords, IP restrictions, and granular access controls to protect endpoint devices against cyber threats.
To secure remote access, you can use strong authentication methods like MFA, update all software licenses, and limit access to only necessary users. Investing in the best secure remote access solutions can also help protect sensitive data and minimize the risk of breaches.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.
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