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We're breaking down the differences between Atera vs N-able. See how these software solutions compare and why Level is the best option.
Level
Thursday, August 1, 2024
If you're looking for RMM software for your IT needs, you've probably come across Atera and N-able. These are two leading remote monitoring and management solutions today.
However, both seem to be similar when it comes to strengths and features. This makes it harder to choose between two software solutions.
Fortunately, we're here to help you make an informed decision. In this article, we'll compare Atera and N-able side by side.
Both Atera and N-Able provide remote access to computer devices and servers. However, they work differently. Let's take a closer look below:
Atera is an all-in-one IT platform designed for managed service providers (MSPs) and IT professionals. It integrates remote monitoring, network discovery, helpdesk, and ticketing into a single interface.
With Atera, you can manage endpoints, track performance, and resolve issues remotely.
Switching between different tools or visiting the premises is unnecessary to optimize systems. This can improve IT efficiency.
N-able, previously known as SolarWinds MSP, provides a powerful suite of tools for IT service management. It offers advanced RMM capabilities that include endpoint management, AI-based security, and data backup solutions.
Choosing N-able means you can proactively monitor, manage, and protect network systems. Thanks to the platform's automation and disaster recovery capabilities, you can also stay on top of security and compliance.
Now that you understand the basics of Atera and N-able let's compare their key features below. This will help you determine which RMM software aligns best with your business needs.
Both Atera and N-able provide unattended access features as part of their RMM solutions. The difference is that N-able allows remote access natively, while Atera must first integrate with another software before letting users manage remote devices.
Atera uses Splashtop to support unattended access. This ensures minimal end-user disruption while technicians perform diagnostics, schedule updates, and perform installations.
Meanwhile, N-able enables IT administrators to access and troubleshoot devices remotely without connecting to other software. It helps your business manage IT systems on an ongoing basis.
Atera's RMM functionality is comprehensive, offering full visibility into your IT infrastructure. It features real-time monitoring, asset management, and automation tools. These allow IT teams to monitor system health, receive instant alerts, and automate data backup from a single dashboard.
N-able provides two RMM platforms: N-sight and N-central. The former is designed with smaller MSPs and IT teams in mind. N-sight includes complete remote management, flexible automation, ticketing, and billing features. In contrast, the N-central platform is suitable for large-scale deployments. It uses pre-built scripts and AI to automate IT tasks, which can simplify operations.
Atera and N-able both offer automated patch management.
With Atera, you can automatically deploy patches for software, hardware, and operating systems. This ensures that all devices are up-to-date and minimizes security vulnerabilities.
You can also receive notifications once updates are ready to be installed, helping you stay on top of security and compliance.
N-able, on the other hand, lets you schedule updates, approve patches, and monitor patch status from a centralized console. It also allows for customization.
This gives IT administrators the flexibility to tailor patching schedules and policies to meet specific business needs.
Atera is highly compatible with various operating systems and devices. It supports Windows, Mac, and Linux, providing IT teams with the flexibility to manage diverse IT environments.
Atera's platform is also cloud-based, which gives you easy access and management from anywhere.
Similarly, N-able offers extensive platform compatibility. It allows you to monitor Windows, Mac, Linux, and Raspberry Pi devices out of the box.
N-able can also simplify Microsoft cloud management. It is ideal for managing and securing Microsoft 365 users, Azure resources, and Intune devices.
Atera charges businesses on a per-technician basis rather than per device. This pricing model allows IT teams to scale their operations without incurring additional costs.
Plus, Atera posts its pricing on its website, which ensures there are no hidden fees.
Meanwhile, N-able offers flexible pricing plans designed to cater to businesses of all sizes. The N-sight RMM software starts at $99 per month, whereas N-central's cost varies based on the number of devices managed.
If you want to learn the total cost of ownership, you need to request a quote from N-able.
Atera offers 24/7 assistance through various customer support channels, including live chat, email, and phone.
The platform also provides extensive documentation and a community forum where users can find answers and share their experiences.
This ensures that IT teams have the support they need to resolve issues quickly and effectively.
N-able offers 24/7 customer support, including phone, email, and live chat assistance. It also offers product training resources and boot camps to teach you how to maximize the RMM solution.
It even provides marketing and sales materials to help MSPs win more business.
Both Atera and N-able provide robust RMM platforms with distinct strengths and features. The choice between the two will depend on your specific requirements, budget, and the scale of your IT operations.
Atera is ideal for small to mid-sized businesses looking for an all-in-one platform with cost-effective and transparent pricing.
N-able caters to both small and large enterprises. The N-sight platform combines RMM, remote access, ticketing, and billing, which allows IT departments to get up and running quickly.
Meanwhile, N-central includes scalability and advanced automation features to manage complex IT needs efficiently.
While Atera or N-able are good options, they may be too complicated to use since they integrate RMM with PSA and other systems.
If you're looking for a straightforward, secure, and affordable RMM solution, you'll find that Level checks all the boxes.
Level offers a cloud-based RMM platform that combines multiple functions into a single intuitive interface.
There's no need to switch between different systems. With Level, you can make IT management more simple than ever. Save hundreds of hours with intelligent automation, scripting tools, and reliable patching.
Level also features comprehensive security measures, such as peer-to-peer connections, multi-factor authentication, encrypted networks, custom permissions, and more.
The platform gives you peace of mind, knowing your data and systems are secure against threats.
Plus, Level provides flexible pricing at $2 per device per month. It allows you to scale operations as your business grows. You don't have to waste company money needlessly.
Level allows you to take advantage of modernized remote access, improved automation, and a suite of tools to elevate your service capabilities.
Whether you're looking to improve IT efficiency, strengthen security, or expand your company's devices and service offerings, Level provides the technology to make it happen.
Book a demo or try Level free for 14 days right now!
Yes, both Atera and N-able offer integrations with a variety of third-party tools to enhance your IT management capabilities.
Atera is often considered more cost-effective for small to medium-sized businesses due to its per-technician pricing model.
Atera’s pricing is straightforward and has no hidden costs. N-able offers flexible plans, but it's important to review the specific features included to avoid unexpected fees.
At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.
Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.
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