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5 RMM Patch Management Software (Free + Paid)

5 RMM Patch Management Software. 1. Level.io 2. Kaseya VSA 3. ConnectWise Automate 4. SolarWinds Patch Manager

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Tuesday, August 20, 2024

5 RMM Patch Management Software (Free + Paid)

RMM patch management is important to maintaining secure and efficient IT systems. As businesses rely on technology more and more, managing patches becomes necessary.

You must use these RMM tools to prevent security vulnerabilities and maintain smooth operations.

This guide will explore the key features and best practices for RMM Patch Management. It will also focus on some of the top RMM patch management software and how to choose the best one for you.

What is Remote Monitoring and Management?

Remote Monitoring and Management (RMM) refers to software solutions IT professionals use to remotely monitor and manage a company's IT infrastructure.

These tools allow IT teams to check on various endpoints from a central location, including servers, workstations, and mobile devices. RMM tools constantly monitor these systems to detect issues before they become significant problems.

Real-time alerts and notifications make sure that potential issues are addressed promptly. It minimizes downtime and keeps business operations running smoothly.

Additionally, RMM tools create detailed reports on system health, performance, and compliance to generate ideas for improvement. They are the backbone of modern IT management.

It allows for proactive maintenance that saves time and reduces the need for on-site visits. The combination of remote access and automated patch management is also necessary. 

It means your operating systems and third-party applications receive the necessary patches to keep them secure and functional.

What is Patch Management?

Patch management is applying updates to software applications, operating systems, and other technology components. 

These updates, known as patches, fix various issues such as security vulnerabilities, bugs, and performance improvements.

Patches can be categorized into different types based on their purpose. Security patches are designed to address vulnerabilities that attackers could exploit.

Bug fixes resolve issues that cause the software to malfunction or behave unexpectedly. On the other hand, feature updates introduce new features or change existing ones to improve the user experience.

Types of Patch Management

  • Security patches: They address vulnerabilities that could be exploited by malicious entities. These are often used to secure the system.
  • Bug fixes: These patches resolve problems within the software that cause it to behave unpredictably or crash.
  • Feature updates: These patches introduce new functionalities or improve existing ones for user experience and productivity.

The Role of RMM in the Patch Management Process

RMM patch management tools speed up the process by automating tasks that would otherwise require manual effort.

These tools let IT professionals manage and install patches across various devices, operating systems, and third-party applications.

RMM tools monitor patch deployments and system status through remote access.

It simplifies patch management on multiple platforms and provides a centralized management interface. This lets you keep the patch management process consistent.

RMM tools also reduce downtime for patch deployments by automating and centralizing the patch management process. This is a must in environments where uptime is a top priority.

Key Features of Patch Management Software

Patch management software offers several key features to keep systems secure and up to date.

Automated Patch Deployment

RMM patch management tools automate the patch deployment process. All systems, including Windows devices and other operating systems, should receive necessary patches without manual effort.

This automated patch management lets IT professionals schedule deployments during off-peak hours.

It also prioritizes critical patches, such as security updates. It makes sure that all available updates are applied as soon as they are released to reduce vulnerabilities.

Patch Scanning and Assessment

RMM tools perform comprehensive patch scans to identify missing patches and outdated software across the network. It continuously scans all the computers in the network to identify missing patches and potential vulnerabilities.

After scanning, the tools generate reports detailing patch status, helping IT teams determine which patches need deployment.

RMM tools also accurately test patches before deployment. This prevents conflicts with other software and maintains system stability.

Centralized Management Dashboard

The centralized management dashboard manages patches across all devices and operating systems from a single location. It provides real-time updates and alerts on patch deployments and system health.

It eliminates the need for manual patch installation on each device.

This centralization keeps the consistency of patch management across multiple versions of operating systems and third-party applications.

Reporting and Compliance Tracking

RMM tools offer strong reporting and compliance tracking features. They monitor patch management policies and generate detailed reports on patch deployments and system status.

It creates a report detailing each device's current status, highlighting only the patches that need to be applied.

These reports are necessary for demonstrating compliance during audits and keeping the effectiveness of the patch management process.

They also support patch management by offering customizable configuration options to track Windows updates and other patches across the network.

Choosing the Right RMM Patch Management Tool

Selecting the right RMM patch management tool is important for the success of your patch management process. Here are some key considerations to guide your decision:

Features and Functionality

The RMM tool should offer comprehensive features such as automated patch management, real-time monitoring, detailed logs, and reporting.

It should also be able to manage patches across different operating systems and third-party applications.

Check if the tool supports Windows devices and other platforms and can handle patch deployment for operating systems and third-party applications.

Scalability

As your organization grows, your RMM tool should scale with it. It should be capable of managing an increasing number of devices and more complex IT environments without losing IT efficiency.

This scalability means the tool can remain effective even as your patch management needs to grow.

User Interface and Usability

The tool's interface should be intuitive and easy to navigate. It should let IT professionals manage patches efficiently, track deployment status, and generate reports.

A centralized management dashboard that provides a clear overview of the patch management process is also a top priority.

Integration Capabilities

Your default RMM tool should be able to integrate with your existing IT infrastructure and software. It should also include third-party applications and security tools.

This integration keeps a cohesive patch management process that aligns with your broader IT strategy.

Support and Documentation

Reliable customer support and comprehensive documentation are necessary for successfully implementing and using the RMM tool. Make sure the provider offers regular updates, training, and resources to help your IT team fully use the tool's capabilities.

Top 5 RMM Patch Management Software

When choosing an RMM patch management tool, three options stand out for their capabilities and ease of use. Below are some top tools to consider:

1. Level

Level.io

Level offers a quick and automated patch management solution to keep your endpoints secure and compliant. It allows organizations to manage updates across multiple devices and operating systems, including Windows, macOS, and Linux.

You can easily build out patch management profiles to target specific update types and delay installations to make updates stable and bug-free. The platform also lets you update numerous devices at the same time.

Level's scheduled patch management also automates updates across any platform's operating system. It eliminates manual tasks and maintains security and compliance for you. The system can notify you immediately of any update failures to keep your network's security intact.

This cross-platform method makes sure that whether you are managing different operating environments, your systems are always up to date and protected from vulnerabilities.

2. Kaseya VSA

Kaseya VSA

Source: Kaseya

Kaseya VSA offers a comprehensive set of features for automated patch management. It is designed to keep security and compliance across all endpoints.

The tool automates the patch deployment process to schedule and install patches through a centralized management console.

One of the standout features is the ability to implement patch overrides. This feature allows IT professionals to block specific patches or updates from being applied to selected devices. It is handy in environments where particular updates may cause compatibility issues.

Kaseya VSA also uses an optimized delivery system for rapid patch distribution. They use this to remove the need for centralized file shares or LAN caches.

Moreover, Kaseya VSA offers scheduling control with blackout windows. It makes sure that the patch processing can be paused during critical business periods. This is used to minimize disruptions to operations.

3. ConnectWise Automate

ConnectWise Automate

Source: ConnectWise

ConnectWise Automate provides a strong patch management solution to simplify and automate patching. It features automated daily updates that keep third-party applications consistently updated.

You can also have quick configuration options for software like Microsoft, Adobe, and Java.

The platform also integrates PSA billing to speed up the billing process for patch management services. Additionally, real-time monitoring allows oversight of patch deployments for system stability and security.

4. SolarWinds Patch Manager

SolarWinds Patch Manager

Source: SolarWinds

SolarWinds Patch Manager speeds up patch management by automating the deployment of Microsoft and third-party patches across Windows environments. It integrates with WSUS and SCCM to improve their patching capabilities.

The tool offers customizable patching. It allows IT teams to create and deploy custom patch packages depending on their needs.

SolarWinds Patch Manager also provides advanced compliance reporting to maintain visibility into patch status and adherence to regulatory requirements. The centralized management console simplifies monitoring and scheduling to lessen manual intervention and keep systems secure.

5. NinjaOne

NinjaOne

NinjaOne

Source: NinjaOne

NinjaOne offers a cloud-based patch management solution that automates patching across Windows, macOS, and Linux environments.

It gives users the ability to identify, evaluate, and deploy patches to any endpoint without needing on-premises infrastructure.

NinjaOne’s platform also lets IT teams patch remote devices without a VPN. This reduces the time spent on patching by 90%. It also includes tools for preemptive patch approval, detailed compliance reporting, and real-time alerts for pending or failed patches.

RMM Patch Management Best Practices

Follow these best practices for RMM patch management. It will speed up the patching process, minimize vulnerabilities, and maintain system stability.

Match Patch Management Policies To Your Organization's Needs

An effective patch management policy should match your organization’s needs. You have to prioritize updates based on the type of operating systems and software in use. Apply security patches and schedule other updates during low-activity periods.

Additionally, it's important to review and update these policies regularly. This keeps your patching strategy aligned with any changes in your infrastructure. It keeps all systems secure and minimizes the risk of vulnerabilities.

Train IT Teams

Regularly train IT staff on using RMM tools for the patch scan process. Sessions should cover automated patch management, troubleshooting patch deployment, and maintaining overall system health.

Include hands-on training with real scenarios to improve their skills. This will prepare them to handle unexpected challenges.

The team should stay up-to-date with the latest tools and techniques. It will allow them to respond to new threats and maintain a secure IT environment.

Balance Automation with Oversight

Use automated patch management, but regularly check the process. You or your IT staff should verify that patches are applied as planned.

This is important to prevent disruptions in all systems. Regular audits of the automation process can help identify any gaps or failures.

This allows you to make quick adjustments. You can also do this to create a system that uses the efficiency of technology while making sure that updates are handled with care.

Proactive Patch Testing

Before full deployment, test patches in an environment similar to your live setup. This helps identify issues early. It will make sure your patches won’t cause problems when applied across the network.

Implementing a structured testing protocol to reduce risks. You also have to document and analyze the impact of each patch.

This improves the reliability of your patch management process and secures operations across all systems.

Simplify Your IT Management with Level

Level automation remote management tool

Level allows you to use modernized remote access, enhanced automation, and powerful tools to improve your service capabilities. 

Whether you're looking to improve efficiency, strengthen security, or expand your service offerings, Level provides the technology to make it happen.

Book a demo or try Level free for 14 days right now!

FAQs About RMM Patch Management

What is RMM patch management?

RMM patch management refers to using RMM tools to automate the patch management process. These tools help IT professionals deploy patches, monitor systems, configure, and make sure that all software, including third-party applications, is up-to-date and secure.

How does automated patch management improve security?

Automated patch management improves security by having all devices receive the latest patches as soon as they are available. This reduces the window of vulnerability and minimizes the risk of security breaches caused by outdated software or missing patches.

How can RMM tools help with compliance?

RMM tools assist with compliance by upholding patch management policies and providing detailed reports on patch deployments. These reports can demonstrate compliance with industry regulations during audits and keep systems up-to-date and secure.

Level: Simplify IT Management

At Level, we understand the modern challenges faced by IT professionals. That's why we've crafted a robust, browser-based Remote Monitoring and Management (RMM) platform that's as flexible as it is secure. Whether your team operates on Windows, Mac, or Linux, Level equips you with the tools to manage, monitor, and control your company's devices seamlessly from anywhere.

Ready to revolutionize how your IT team works? Experience the power of managing a thousand devices as effortlessly as one. Start with Level today—sign up for a free trial or book a demo to see Level in action.